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Terms and Conditions
Personal Training
1. Personal training sessions that are not rescheduled or canceled 24 hours in advance will result in forfeiture of the session and a loss of the financial investment at the rate of one session. Group class registration cancellations and no shows will not result in any penalty.
2. Clients arriving late will receive the remaining scheduled session/class time, unless other arrangements have been previously made with the trainer.
3. The expiration policy for personal training sessions requires completion of all sessions within advertised policy timeframe, beginning from the date of the contract. Sessions are void after this time period. Package expiration policies are as follows:
20 & 12 session packages- valid for 90 days
6 session package - valid for 60 days
4. Sessions and memberships are issued to the member who purchased package and cannot be transferred to any other individual, once the package has started.
5. No refunds will be issued for any reason, including but not limited to relocation, illness, and unused sessions.
Memberships
6. Monthly memberships are offered in 3 tiers. Each tier offers a max amount of classes that a member can attend each week. If less classes then the max allowed are attended, additional classes cannot be rolled over to the following week. Tiers are as follows:
Tier 1 - Up to 2 classes per week
Tier 2 - Up to 4 classes per week
Tier 3 - unlimited classes per week
Kai Kids* - unlimited kids classes per week
*for ages 8-11, there is a mid tier available for $100 which includes up to 2 kids classes per week.
7. By signing this contract and purchasing a monthly membership, you are agreeing to a reoccurring monthly membership fee charge. This charge will be charge to the credit card on file every 30 days, with no end date unless management is notified of a membership freeze or cancellation by the member.
8. Any payments not paid in full on due date are subject to a $20 late fee, per month late. If balance is not paid in full after 2 consecutive months, your membership is subject to cancellation. In order to rejoin, balance on account must be paid in full and member is subject to the $50 membership fee. Late fees will continue to be charged, as long as membership is not frozen or cancelled.
9. You may cancel your monthly membership at any time and will not be charged for any future monthly charges after the date of cancelation. Any promotions applied to original membership will not be applied if member rejoins. Upon rejoining, member is subject to current rate of sign up fee.
Alternatively, once a calendar year, member may choose to freeze membership for up to 2 consecutive months and keep current rates.
10. An initial membership fee of $50 to be charged at time of joining Kai Combat Club with a purchase of a monthly membership. Thereafter, a yearly facility charge of $50 will be charged annually on January 1st of each year of membership, for any packages or memberships utilizing the onsite facility of Kai Combat Club.
11. Kai Combat Club LLC reserves the right to modify monthly membership and personal training package rates with 60 days notice given to members, which will be communicated via email.